Digital Photo Blog

May 1, 2010

“First, do no harm.” – Memory errors with Photoshop CS5

Filed under: Tales from the trenches — admin @ 3:31 pm

“Could not complete the Export command because there is not enough memory (RAM).”

I got this when merely trying to export to the web a simple and small image.

I have 8 gigs of RAM, and CS4 never had this problem.

I won’t detail the screw-with-the-plugins-for-hours agony or any of the rest of the trauma, and I’ll skip to the chase:

the 32-bit version of PS CS5 no longer recognizes 3072 Megs of RAM on an 8-GB machine, and instead recognizes only 2.1 gigs.

So, if you switch to 32-bit mode to regain use of your plugins, you also loose 1 GB of RAM as well.

Needless to say, this has a serious effect on the performance of Photoshop with almost all plugins. As noted, I can no longer do a Save for Web and Devices, because (again, on my 8 GB machine) I “don’t have enough RAM.”

As a fine-art photographer whose gallery-displayed works depend on plugins, the upgrade to CS5 has been a disaster for me… or at the very least, a waste of $$$, and will remain so until such time as the plugins I’ve come to know, love, and depend upon, are made compatible with 64-bit mode, which recognizes all 8-gigs of my RAM.

Meanwhile, you may be able to get around it by visiting prefs and jamming the performance slider all the way to the right, so that you’re using “all” 2.1GB. (Success depends on your individual plugins, setup, etc.)

Sorry to be the bearer of bad tidings, but until the rest of the plugin world catches up, CS4 may be the only way to fly.

Tracy

August 5, 2008

Epson 3800 prints too dark: FIXED!…

Filed under: Tales from the trenches — admin @ 10:07 pm

… at least for me. As soon as I went from PS CS2 to CS3, my prints came out 1.5 or 2 stops too dark. Drove me nutz.

Search on the web, and I see I’m hardly alone. Call Epson, and they admit it… but have been working on a fix for nearly a year now. Sigh.

Then tonight, I’m determined to find it, and I start mucking about. One of the things I did was turn on print preview, with my chosen paper profile. And on a whim, I clicked on “Preserve RGB numbers” and saw exactly what the printouts look like: way too dark. A clue!

Off to Adobe help, where I find that the definition of “Preserve RGB numbers” is ” Simulates how the colors will appear without being converted to the color space of the output device. ”

Hmmm… is it possible that the output is not be converted to the printer’s color space for some reason?

If so why, and what can be done about it to fix it?

Off to look at my profiles… to discover that I have two full sets of Epson 3800 profiles… one at /Library/ColorSync/Profiles and another at /Library/Printers/EPSON/InkjetPrinter/ICCProfiles/Pro38.profiles.

Hmmm… do I have a conflict here? Should not be, but on a whim, I delete the batch of profiles at /Library/ColorSync/Profiles, and head back over to PS to see how thing work now.

And the result is… “things work now!”

No more excessively dark prints.

Is this the reason that it was so hard to find? Double profiles? Some had them and some didn’t? (The ones at /Library/Printers/EPSON/InkjetPrinter/ICCProfiles/Pro38.profiles are, in fact, inside that package, so not very obvious.)

Did I find it, or were the gods just smiling on me? Taking pity?

See if that is your circumstance; see if that fixes it for you.

Good luck!

August 2, 2007

Babes in PhotoLand

Filed under: Tales from the trenches — admin @ 7:33 pm

You can’t trust what the advertisers, or at least some of them, say. Here are their names. (originally posted 5/4/05.)

I decided I wanted to upgrade from my Fuji FinePix S2 to the new S3 Pro. Checked out the ads in Shutterbug and Pop Photo and a few other recent magazines. There they were! Several dealers selling this list-price $2499 for as low as $1129. Several at $1295 and a few at $1499.

You’re way ahead of me, aren’t you? Yep: I still have my S2.(added later: I’ve got an S3 now.)

Worst offender was InfinitiPhoto. I called. Did they have it in stock? Yes. Was the price $1295? Yes. If I order for overnight shipping would I have it tomorrow? Yes.
Then he said: “Will you be installing the firmware upgrade yourself, or do you want us to do it? There’s version 1.5 and version 1.7.”

Er… firmware upgrade? As you know, I’m an ex-programmer, so while this is nothing new to me, AFAIK, Fuji doesn’t have firmware upgrades for the Pro series. (added later: the S3 does; the S2 did not.)

“I’ll do it myself” I said.

“Do you have a PX9350?” he replied.

“What?” I asked.

“That’s a $50,000 machine that it takes to upgrade the firmware.”

(Bullshit. If they did offer firmware upgrades, you’d install them thru the Firewire or USB interface, using a regular PC.)

“Well, no, actually, I don’t have one of those.”

“OK – we will upgrade your camera to version 1.5 of the firmware for $500 and to 2.2 (2.2? What happened to 1.7?) for $700.”

I hung up.

Next I tried DigitalLiquidators. Did they have the camera? Yes. Was the price $1249? Yes… but wait… let me check. OH… so sorry, but that one is sold out. We have the one with the package: lens cleaning tissue, cleaner, and a filter – for only $1899!

Cool! A mere $650 for $20-worth of accessories…

Sigh…

On to A&M Camera. Did they have the camera? Yes… but what price did you see that at? $1129, in the June issue of Shutterbug. OH… sorry, but “we don’t have that one anymore,” indicating that had I suggested a higher price, they might have found one in stock…

Needless to say, each of these firms not only lost my business, but because of their tactics lost it forever (& as a pro, that would have easily amounted to hundreds of thousands of dollars over the next, say, ten years.)

The world is full of quick-buck artists… don’t be a sucker.

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